Wollongong Private Hospital reinvents day surgery for the digital age


Cutting edge technology with humanity at its heart will be the feature of a new day surgery and cardiac catheter lab at Wollongong Private Hospital.

Two and a half years since opening, Ramsay Health Care has formally announced the plans to expand Wollongong Private Hospital, with the multi-million dollar project set to be housed on Level Five within the current hospital footprint.

The purpose-designed day surgery development will feature:

  • One operating theatre
  • One endoscopy suite
  • One cardiac catheter lab
  • Additional preoperative bays and improved waiting areas
  • Streamlined layout enabling efficient patient flow between admission, theatre and recovery stages

Wollongong Private Hospital CEO, David Crowe, said the redevelopment was necessary to meet increasing patient demand and it gave the hospital an opportunity to enhance patient experience.

“The redevelopment presents us a once in a lifetime opportunity to re-engineer our day surgery patient experience from the ground up,’’ he said.

“Our goal is to offer a highly efficient, patient-centred day surgical centre, achieved through implementation of an innovative, digital solution. Patient flow will be streamlined from referral, through to admission, with little to no wait time for patients on the day of their surgery.”

Despite the use of digital technologies, day surgery patients will notice improved customer service with the appointment of a day surgery ‘concierge’ who will personally usher patients through the admission process.

Relatives or friends collecting their loved ones after surgery will also benefit from a reduced waiting time. A patient tracking system will allow relatives to check the progress of a patient’s surgery and time pick-up accordingly.

“The new day surgery will provide yet another appealing proposition to patients, negating the perceived need to travel to Sydney for surgery,” Mr Crowe said.

Construction of the new Wollongong Private Hospital Day Surgery has started, with the theatres and catheter lab expected to be in operation by early 2019.

Once construction is finished, high turn-over day procedures such as ophthalmology, gastroenterology, endo-urology, dental, facial-maxillary and minor orthopaedic surgery will move from the main operating theatres on Level One. General cardiology and interventional cardiology procedures will be performed from a dedicated cardiac catheter lab within the new surgical centre.

Future growth has also been considered with the addition of a second catheter lab shell and third operating theatre shell integrated into the day surgery design, as well as plans for further inpatient beds on Level Five.


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