Top marks for mental health and addiction hospital

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South Pacific Private take safety and quality seriously having received top accreditation from the National Safety and Quality Health Services (NSQHS) Standards after their redevelopment last year.

The Sydney hospital passed all 10 standards, including top marks in five. The NSQHS did not make any recommendations for improvements to the facility, judging it at a high standard.

The NSQHS standards ensure hospitals are implementing safety and quality systems and improving the quality of health care in Australia. The same accreditation process is used nationally to show patients the level of care they can expect from different facilities.

The report from the NSQHS Standard stated the hospital was able to keep patient confidence high during the redevelopment construction and transition with minimal disruption to patient care, during their recent expansion and refurbishment.

South Pacific Private CEO, Claire Barber said the high scores were a testament to the team at South Pacific Private.

“Despite the construction work to complete the new facility, and then having to transition to the updated hospital, the team at South Pacific Private have done exceptionally well in delivering improvements and ensuring high quality care for our patients.”

The team moved into the new facility in September 2016, which now has new technology, a new lecture hall, outdoor areas and more beds to meet the demand for mental health and addiction services.

“We’re all settled into the new hospital and our patients and staff love the new facilities. It has really helped us deliver a higher standard of care, and with the new beds, we are now positioned to be able to help more people more quickly.

“The expanded facility and tailored approach to recovery will combat the growing addiction and mental health issues of Australians.” Said Ms Barber.

The report also noted that South Pacific Private’s Consumer and Carer Committee was engaged across three major areas of the hospital’s governance and operations, including service planning, designing care and in service measurement and evaluation.

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