Ramsay recognised for NSW COVID-19 role

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Australia's largest private hospitals operator has been recognised for its work in helping New South Wales' COVID-19 pandemic response.

Ramsay Health Care was a joint winner in the 'Putting the Customer at the Centre' category of the NSW Premier’s Awards, having partnered with Sydney Local Health District to establish the state's first mass vaccination centre at Olympic Park.

Along with 20 other organisations, it assisted in setting up the hub in May 2021, and its nurses and pharmacists helped vaccinate more than 300,000 people in the first two months of operations.

The project ensured every person receiving their injections had a positive experience, “to increase the confidence of the community in being vaccinated”, according to the awards website.

“When we were initially contacted by NSW Health to partner on the establishment of the mass vaccination centre, we didn’t hesitate as we knew the value in protecting our staff and community through high vaccination rates,” said Ramsay Health Care Australia’s Chief Nurse, Dr Bernadette Eather.

“Of course we didn’t anticipate the Delta outbreak in June, but at that point we had vaccinated over 100,000 people, including hundreds of Ramsay staff,” she added.

Dr Eather was among the Ramsay Health Care employees who volunteered to work at the NSW mass vaccination hubs to help protect the community.

“I’m exceptionally proud of the way our nurses and staff have stepped up during the pandemic to support NSW Health’s response,” she said.

North Shore Private Hospital

The group's hospitals have also been supporting the state system by treating public patients during the pandemic.

Sydney's North Shore Private Hospital cared for around 150 patients from Royal Prince Alfred Hospital from July to September – mainly surgeries for people with bone cancer, plus others who experienced orthopaedic trauma, and women who gave birth via caesarean section.

North Shore Private Hospital CEO Richard Ryan said several of the bone cancer cases were complex, and praised his staff and doctors for the care and support provided to these patients.

“Throughout the pandemic, we have been consistently focused on caring for our community, while implementing strategies to keep our people safe at all times,” Mr Ryan said.

“We are proud to have played a significant role in relieving some of the pressure from our colleagues in the public sector. The past year and a half has certainly shown the value of having robust private and public health systems that work cohesively together.”

Read more: Ramsay's key role at COVID-19 vaccination hub

Read more: Private hospitals support Victoria's COVID-19 battle

Read more: Ramsay helps Queensland's vaccination drive

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