In the wake of Remembrance Day, The Geelong Clinic has been praised for their work with returned service personnel struggling with post-traumatic stress disorder (PTSD).
The team at the clinic has successfully completed an extensive accreditation process by the national body, the Australian Council on Healthcare Standards (ACHS), meeting or exceeding all the criteria.
The Geelong Clinic general manager Janine Haigh said the accreditation process for the clinic was distinctive within the health sector, because it involved not only rigorous examination against the national standards, but also mental health standards and PTSD standards.
“Our team work amazingly hard and their dedication and commitment has been rewarded with The Geelong Clinic meeting or exceeding all required standards,” Ms Haigh said.
“This ensures we are continuing to provide safe health services and high standard, clinically robust information to our patients and the community.”
The team at the 52-bed private mental health hospital cares for veterans and first responders including police officers, firefighters and paramedics.
ACHS accreditation means the clinic has “demonstrated it has robust policies, procedures, systems and frameworks that are continually reviewed for quality improvement”.
“Importantly, it ensures local residents have access to the best possible care,” Ms Haigh said.
The accreditation survey was completed over three days and involved measurement against 23 standards, all encompassing multiple criteria.
The PTSD team, led by Dr Edmond Van Ammers, was particularly singled out.
“The high praise attributed by ACHS to the PTSD team is well rewarded,” Ms Haigh said.
“They work tirelessly to provide an all-encompassing mental health service.
“Our patients often state that the programs are targeted to their exact, individual needs and are able to make a huge impact on their journey to recovery.”
Ms Haigh said the entire team at The Geelong Clinic were not going to “rest on their laurels” and following their successful accreditation.
They are now working on enhancing specialty programs for a range of psychiatric conditions such as addiction, anxiety and depression, schizophrenia, mood disorders, eating disorders, personality disorders and post-traumatic stress.
“Our focus is always to provide our local community with the services they need to avoid lengthy travel for patients and time away from their loved ones,” Ms Haigh said.
“Our ACHS accreditation demonstrates clearly that quality health care with a focus on patient safety is available right here in Geelong.”