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Consumer Consultants call the shots at Healthscope
The group employs focus groups to engage patients in shaping business and care provision at hospitals
Browsing: Safety & Quality
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Macquarie University Hospital awards ‘Father of liposuction for lymphoedema’
MUH team does liposuction surgery on two cancer survivors during week-long forum to discuss best practices for patient care
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Smoking in mental health facilities
Renewed push to mental health services to adopt systematic and integrated approach to managing smoking as part of routine care
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Pharmaceutical abuse on the rise
Addiction expert highlights growing issue of pharmaceutical abuse in Queensland
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Hills Clinic: Excellence in quality
The Hills Clinic Kellyville successfully meets all 10 National Safety and Quality Health Service standards
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10 tips to implement Standard 2
Here’s some help to get you started on your way to implementing Standard 2, which offers more challenges than the other…
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Consumer participation key to meeting national standards
Macquarie University Hospital creates effective, meaningful strategies to meet national standards by keeping patient engagement and staff education high on…
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Engaging through the written word
Pindara Private Hospital has launched a new health and lifestyle magazine to meet the requirements of Standard 2
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Consultant consumer representatives to provide patient insights
Patient-centred care is at the heart of North Eastern Rehabilitation Centre’s healthcare provision with a staff focus on providing the…
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Keeping patients happy
The SAN is utilising state of the art technology to improve efficiencies and patient satisfaction